How to Drop a Class
Step by step, right from your phone. Takes about one minute.
Use Your Makeup Tokens Before You Drop
When you drop a class, any unused makeup tokens on your account are forfeited. They cannot be refunded, transferred, or saved for a future enrollment.
We want you to get every class you have earned, so please book your makeup classes first, then submit your drop request.
Quick version
- 1Log in to the Parent Portal.
- 2Tap My Account, then Enrollments on your athlete.
- 3Tap Drop Enrollment on the class.
- 4Pick a reason, tap Yes, please drop!
Need pictures? Full steps are below.
Before you start
Give 14 days notice to drop a class. Your athlete stays enrolled until the front office approves the request, and you will get a confirmation email when it goes through.
- 1
Log in to the Parent Portal
Use the email and password you set up when you enrolled.
Forgot your password? Tap Forgot Password on the login screen and a reset link goes to your email.
- 2
Open My Account
On your phone, tap My Account in the bottom bar. On a computer, it is in the top menu. You will see a card for each of your athletes. Tap Enrollments on the athlete's card.
Tap Enrollments. - 3
Tap Drop Enrollment
Every class your athlete is in shows here. Find the one you want to leave and tap Drop Enrollment.
Double-check the class name and day before you tap. If you just want a different day or time, tap Transfer Enrollment instead and keep your spot.Tap Drop Enrollment. - 4
Fill in the popup
- Drop Date: the last day your athlete will attend.
- Reason: pick one from the list (required).
- Notes: optional, anything you would like us to know.
Then tap Yes, please drop! It stays grey until you pick a reason.
Tap Yes, please drop!
That's it.
You will get a confirmation once the front office processes the request. Want to come back later? You can enroll again anytime from the portal home screen, and there is never a fee to return.
Message All 4 Celina
Tell Us About Your Athlete
Want to talk it through first? Call, text or email the front desk and we will help, usually the same day.
Front-desk hours: Monday-Friday 9am-8pm · Saturday 9am-noon · Closed Sunday