Parent FAQ
Find answers to common questions about getting started, tuition, missed classes, and more. Have another question? Call, text or email the front desk and our team will help.
No registration or annual fee for recreational classes.
Getting started
New customers can book a $15 trial class, one per athlete, for one day in an eligible recreational class. Camps, clinics and teams are not included. Enroll within 14 days and we'll credit the $15 to your first month. Book the trial
Reserve your class in the Parent Portal: My Account, then Passes, then Use for Class. Pick your day and class and tap Punch In. See the step-by-step guide
Each class page lists ages and what athletes should already be able to do. Not sure? Call, text or email the front desk and our team will point you to the right class.
Create an account in the Parent Portal, choose a class and enroll online. Enrollment is open year-round.
Arrive 5 to 10 minutes early so we can help your athlete get ready for class. First-time athletes receive a red bracelet to help coaches identify and welcome them.
Athletic clothing that is easy to move in. Hair pulled back so it stays up the whole class. No gum or jewelry.
Tuition and billing
There is no registration fee and no annual fee for recreational classes. A $20 late fee applies to late payments and a $25 fee applies to returned checks. For private lessons, contact the front desk for scheduling and current fees. Teams have their own fees, listed with each.
Tuition is due on the 1st of each month. Tuition is not prorated for holiday closures, and holiday closures do not earn makeup tokens.
In the Parent Portal go to My Account, then the Payments tab, then Add Payment Method. Read the portal authorization and review any payment or recurring terms before you confirm. See the step-by-step guide
Yes. Each additional class is 50% off, and each additional sibling receives $10 off monthly tuition. Ask the front desk how the discounts apply to your family’s classes. See pricing
Recreational classes are month to month. Give 14 days notice to drop a class. Submit the drop in the Parent Portal under My Account, Enrollments, Drop Enrollment. See the step-by-step guide
Missed classes and makeups
Each missed recreational class earns a makeup token once the coach marks the athlete absent (allow one day for the email). No advance notice is needed, tokens do not expire while you stay enrolled, and there is no monthly limit. Unused tokens are forfeited when an athlete is dropped from all classes. Four tokens can be used for a full camp day, and two tokens for Open Gym by texting the gym (not through the app). Events are nonrefundable and do not earn tokens, and holiday closures do not earn tokens. See the step-by-step guide
See Gym Closures.
Moving up and extras
Coaches evaluate athletes three times a year and move them up when they have the skills for the next level.
Yes! Contact us to connect with a private lesson coach. Before your athlete's first private lesson, enroll in our Private Instruction class through the Parent Portal. This enrollment is separate from scheduling and paying for lessons with your coach. A parent or guardian must remain at the gym throughout the lesson.
Private lessons carry a $25 monthly gym fee, which is waived if your athlete is also enrolled in another All 4 class. Coach instruction is charged separately and varies by coach. Lessons are booked in advance, a parent stays on site during the lesson, and billing stops once the enrollment ends or is dropped. Private class tuition is non-refundable. Contact the front desk for coach availability and rates.
Enroll in Private Instruction (opens in a new tab)Open Gym is for ages 5 and up. It is not just for All 4 athletes, so bring a friend. Just register ahead of time in the Parent Portal.
Message All 4 Celina
Tell Us About Your Athlete
Have another question? Call, text or email the front desk and we will get back to you, usually the same day.
Front-desk hours: Monday-Friday 9am-8pm · Saturday 9am-noon · Closed Sunday